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Comparison · Customer support

Gorgias resolves tickets. Cavaco prevents them.

Gorgias is the leading helpdesk for ecommerce and handles support well. But every ticket is a cost that grows with your order volume. Cavaco uses customer signals to run proactive campaigns that reduce friction before support is needed, and turns every interaction into a revenue opportunity.

Agentic

Run your marketing autonomously.

Gorgias is built to resolve tickets efficiently, and it does that well. But every ticket is a cost, and that cost grows with your business. Gorgias also has no email, SMS, social or paid ads built in. Tell Cavaco what you want in plain English, and the AI agent builds campaigns that anticipate customer needs, reduce inbound volume and turn every interaction into a next step. You set the strategy; Cavaco handles the execution.

Gorgias

Ticket arrives → agent replies → ticket closed

…then you do the rest.

Cole + Cavaco

Autonomous
  • “Where’s my order?” answered
  • Shipping-update journey live
  • Proactive delivery SMS
  • Sizing questions → size-guide block
  • Size guide on product pages

5X

Faster campaign launch

40%

Average revenue lift

1 AI

Engine running every channel

24/7

Automatic optimization

GorgiasvsCavaco

See what changes when Cavaco takes over.

With Gorgias

Support modelReactive, ticket-based
AI resolutionsTicket and resolution fees
Channels coveredSupport only
Campaign executionRequires separate tools
  • ×Ticket costs rise every time your order volume grows
  • ×AI resolutions carry an additional per-conversation fee
  • ×Support data stays in Gorgias, it does not feed marketing campaigns
  • ×Email, SMS, social, paid ads and onsite all need their own platforms

With Cavaco

Support modelPrevents tickets
AI resolutionsBuilds and optimizes
Channels covered10+ (one system)
Campaign executionPrompt to live campaign
  • Proactive post-purchase and re-engagement campaigns cut inbound ticket volume
  • AI agent builds campaigns from customer behavior signals, not ticket queues
  • Every customer touchpoint runs from one platform, one prompt, one place
  • Connect Shopify or BigCommerce in one click, first campaign live same day
Testimonials

Founders who handed it to the team.

5.0 ★★★★★ on Shopify · 3 reviews
“This is a very very powerful app. It replaces a whole host of monthly paid for tools found on the shopify app stores and automates a lot of tedious stuff which business owners really haven't time for.”

Alex Wright

FightStorePro

★★★★★
“I booked the demo just to see what the hype was about. By the end of the call, Cavaco was already connected to my store. It was the fastest onboarding I’ve ever seen for a marketing tool.”
CB

Chris B.

Co-Founder, Pet Accessories Brand

★★★★★
“The demo was incredibly useful — they showed everything live on a real store, not a staged example. I could immediately see how it would work for us. We signed up the same day.”
LW

Lauren W.

Marketing Manager, Outdoor Gear Store

★★★★★
“I was skeptical going in, but watching Cavaco detect a cart abandonment and automatically send a personalized follow-up in real time was enough to convince me. Worth every minute of the demo.”
RO

Ryan O.

Founder, Streetwear Brand

★★★★★
Your marketing stack

Save $2,000–$5,000 per month.

One AI platform replaces your entire marketing stack, starting at $99/mo.

Your current stack

  • Klaviyo~$400/mo→
  • HubSpot~$800/mo→
  • Hootsuite~$299/mo→
  • Meta Ads Manager~$200/mo→
  • Personalization tool~$300/mo→
  • Agency / headcount$1,000+/mo→
Total$2,999–$4,999/mo

Cavaco AI Essential plan

$99/month

Plus 7% performance fee · 5,000 contacts included

  • Email + SMS automation
  • Google + Meta Ads
  • Social media automation
  • On-site personalization
  • Advanced workflows + segmentation
  • Multi-channel attribution
  • Dedicated account manager
Save up to $4,900 every month

Get the app.
Grow your revenue.

Connects to your store in minutes. Up to 75% performance boost.